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Managed

IT Services Grand Rapids Michigan

Managed IT Services and Managed Cloud Services in the Grand Rapids Michigan Area

At Cloud Configured, we specialize in providing top-tier IT Managed Services tailored for small to medium sized businesses in the Holland Michigan Area.

Our local presence in Southwest Michigan allows us to offer personalized IT support and services. This is especially true if your business has a heavy on-premises infrastructure and not modernizing with Cloud technologies anytime soon. 

We simplify IT management with our bundled Hassle-Free IT Infrastructure Managed Service Solutions.

Google Map of Grand Rapids area

Per-User Offerings

Basic

Includes:

  • Anti-Virus and Malware Protection

  • Remote Monitoring and Management (RMM) Basic

  • Proactive Monitoring, Alerting, and Incident Response

  • Patch Management

  • Client Portal Access

  • 1 Terabyte Cloud Storage

  • Hosted Exchange Email Box

  • Proofpoint Email Protection

  • Microsoft 365, Word, Excel, PowerPoint, Teams, Outlook, OneDrive, and more.

  • Client Onboarding and basic training

  • Monthly Executive Report

Standard (best value)

Everything in Basic plus:

  • Remote Monitoring and Management (RMM) Advanced

  • 24x7 System Monitoring and Alerting

  • Email Encryption, and Archiving

  • Security Awareness Training

  • Client Onboarding advanced training

  • Quarterly Technology Roadmap Planning and Discussion session

  • Cost Optimization Reviews and Report

  • Technical Roadmap and Review Sessions

  • Security Audits and Compliance Checks

Premium

Everything in Basic and Standard plus:

  • Remote User Access to their workstation from anywhere.

  • Customized Live Instructor Led Training 

  • Monthly Technology Roadmap Planning and Discussion session

Bundle Add-ons for File Servers and Cloud Management

File Server add-on

Each File Server

This can be either a physical or virtual file server at your location.

  • Active Directory Domain Services Managment

  • Remote Monitoring and Management (RMM) Advanced

  • Proactive Monitoring, Alerting, and Incident Response

  • Patch Management

  • Full Server to Cloud Backup

  • Disaster Recovery Management and Replication

ServerLite add-on

1 File Server placed on-premises.

This server is built by Cloud Configured and placed at your location.

  • Active Directory Domain Services

  • Cloud Synchronization Services

  • Hybrid Cloud Configured

  • Cloud Migration Tools

  • File Storage for Local Backups

  • Security Appliance with Advanced Firewall

  • Print Server Services

  • Shared Folders if required.

Cloud Managment add-on

Full Microsoft Tenant Management

Microsoft 365 Management

  • User and Group Management

  • License Management

  • Security, Governance, and Compliance Settings

  • Email Configuration (Exchange Online)

  • Collaboration Tools Setup (Teams, SharePoint, OneDrive)

  • Device Management with Intune

  • Service Health Monitoring and Usage Reporting

Azure Management

  • Azure Resource Setup and Management

  • Subscription and Billing Management

  • Identity and Access Management (Azure Active Directory)

  • Security Policies and Network Protection

  • Database and Storage Management

  • Network Configuration and Management

  • Performance Monitoring and Automation

  • Optimization and Cost Management.

Look at all these benefits!

Cost Savings: Our flat-rate pricing model helps you predict and control your IT expenses, eliminating unexpected costs associated with system failures and downtime.

Increased Productivity: With proactive monitoring and support, you can minimize disruptions and downtime, allowing your employees to stay focused on their work and maximize productivity.
 
Peace of mind: Rest easy knowing that your IT infrastructure is in good hands. Our team of experts will proactively manage and maintain your systems, providing you with peace of mind and allowing you to focus on growing your business.

Simplified Management: Say goodbye to the hassle of juggling multiple invoices from different vendors. With centralized billing, you'll receive one easy-to-understand invoice for all your IT services, saving you time and reducing administrative overhead.

Cost Transparency: Gain greater visibility into your IT expenses with centralized billing. Our detailed invoices break down all charges and provide clear insights into your spending, helping you make informed decisions and optimize your IT budget.

Efficient Budgeting: With predictable monthly billing, you can better plan and manage your IT budget. Say goodbye to unexpected costs and budget fluctuations, allowing you to allocate resources more efficiently and effectively.

Single Point of Contact: Dealing with multiple vendors can be frustrating and time-consuming. With centralized billing, you'll have a single point of contact for all your IT needs, making it easier to address any questions or concerns and ensuring a seamless customer experience.

Consolidated Reporting: Get a comprehensive overview of your IT expenses and performance with consolidated reporting. Our detailed reports provide valuable insights into your IT infrastructure, allowing you to identify trends, track expenses, and make data-driven decisions for your business.

IT Managed Service Solutions Process

  1. Complimentary Consultation with a Technical Advisor.

  2. Discovery and Assessment session.

  3. Determine if we are a good fit for your business.

  4. Agreement provided.

  5. Assigned a Support Engineer.

  6. Scheduling with regular touch points.

  7. Reporting

  • Cost Optimization Reviews and Report

  • Technical Roadmap and Review Sessions

  • Security Audits and Compliance Checks

  • Executive Reports

We would love to hear from you.

Schedule your complimentary consultation with an easy-going IT expert today.

Simplicity and peace of mind are heading your way.

Contact us today.

Cloud Configured, LLC

2222 W. Grand River Ave Ste A
Okemos, MI 48864

(269) 533-2627

Service and Operations Office: Watervliet, MI

info@CloudConfigured.com

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